Please take the time to read this as it contains important information about our cancellation policy.
❗ Cancellation Policy – Hot Yoga & Pilates Classes
Please take a moment to read our class cancellation policy, as it contains important information about managing your bookings.
You can cancel or amend your booking via the app or online booking system up to 2 hours before your class starts without any penalty.
If you need to cancel within 2 hours of the class start time, you must contact the studio directly by phone or email. While we understand that exceptional circumstances can arise, late cancellations and no-shows may result in the following:
- A £5 late cancellation fee for members
- A deduction of a class credit from class packs
- A full class charge for pay-as-you-go bookings
⏳ Waitlist Policy
Our classes are often fully booked, so we strongly recommend joining the waitlist if a class is full. In most cases, spaces do become available.
If you are on the waitlist, please ensure you have enabled notifications on the app so you receive instant updates if a space becomes available. You will also receive an email notification.
If you are no longer able to attend, please remove yourself from the waitlist as early as possible. If you are added to a class at short notice and cannot attend, please contact us—otherwise the standard cancellation policy may still apply.